Delivery + Returns
For UK customers the price on the website includes all postage and packaging. For international orders please contact me so I can figure out the best option for your delivery.
Items ordered from stock (as indicated on the website) are normally posted out to you within 48 hours, however there is currently a 3 week wait due to the Easter holidays. Once posted the package will require a signature and will be tracked to ensure safe delivery. Orders for pieces that are not in stock may take up to 4 weeks, in this case I will email you to let you know when you are likely to receive your order.
I use 100% recyclable packaging to send all my items.
If you are not entirely happy with you purchase please contact me within 14 days so we can organise a refund or exchange. The piece must be returned in pristine condition before a refund will be processed - return postage is not covered.
All items are entirely hand-made so slight variations are not only inevitable but desirable!